97% of executives plan to increase their % of revenue on AI-related initiatives
Are you ready?
Artificial Intelligence
We have reached a tipping point for the adoption of artificial intelligence in business.
Businesses that are not ready or will be left behind as their competitors use the power of AI to accelerate growth, enhance customer experiences, minimise costs and ultimately gain a competitive edge.
The global AI market spending is expected to reach US$266 billion by 2027 from $87 billion in 2023, and in 2023, 97% of surveyed executives plan to increase their percentage of spending on AI-related initiatives.
With our chosen partners, Microsoft and Databricks, we are driving innovation and, through leadership to support our customers to plan, prepare and execute their AI strategy.
Preparing our customers for AI
Driving AI adoption
Driving AI adoption involves integrating artificial intelligence into business processes to enhance efficiency, decision-making and customer experience. It requires planning, training, and the development of a supportive infrastructure. Successful adoption also involves addressing ethical considerations, fostering a data-driven culture, and ensuring alignment with organisational goals and values
Interactive AI response
Interactive AI response is the next evolution in customer service, replacing traditional IVR systems. It uses advanced natural language processing to engage users in dynamic conversations, providing personalised assistance and handing off to humans when needed. This AI-driven approach enhances efficiency, reduces wait times, and offers natural voice interactions, fostering faster problem resolution.
AI assistants and agents
Agents, such as Microsoft's Copilot-based assistants, work alongside you and enable a highly effective and efficient working environment. Personal agents assist individuals in accomplishing specific tasks or can fully automate tasks. Broader assistants to support the organisation to get to information quicker, solve challenges and automate high-value repetitive processes.
Our technology partners
With our chosen partners, Microsoft, Snowflake and Databricks, we are driving innovation and, throught leadership, to support our customers to plan, prepare and execute their AI strategy.